Teardown·Foodservice
Starbucks Rewards
The global benchmark: an app that captures everything, a streak mechanic that builds habit, and a stored-value balance that funds the program.
Operator Score
86/ 100
Data & Identity25%88
Retention20%90
Personalization20%86
Monetization & Margin25%80
Experience10%88
The score, all five dimensions and the finding are public. The full read is for members.
The breakdown, dimension by dimension
Members only
Read the full analysis.
You’ve reached the part where Cadence earns its name: the dimension-by-dimension reasoning, the money-and-data read, and what we’d change. Membership unlocks every teardown in full.