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Teardowns

Teardowns

The score, all five dimensions and the finding are public. The full read is for members.

Retail
Category Leader

Amazon Prime

Prime isn't loyalty — it's an identity toll booth that ad margin pays back.

89
Foodservice
Category Leader

Starbucks Rewards

The global benchmark: an app that captures everything, a streak mechanic that builds habit, and a stored-value balance that funds the program.

86
Grocery
Category Leader

PC Optimum

A first-party data trove resolved at scale, monetized by a media network that comfortably outearns the cost of the reward.

85
Grocery
Category Leader

Tesco Clubcard

Clubcard is the original data program — and it just turned thirty years of history into an ad network.

84
Retail
Category Leader

Sephora Beauty Insider

An aspirational status mechanic that brings members back by desire, funded by a product margin that absorbs the reward.

82
Travel
Category Leader

Marriott Bonvoy

Bonvoy sells currency: the margin isn't in the stay, it's in the points sold to the banks.

80
Retail
Strong Contender

Costco membership

Costco made paid membership the moat: a 92% renewal rate and the most disciplined margin in retail — with almost no personalization.

78
Retail
Strong Contender

Target Circle

Target rebuilt Circle to feed Roundel: loyalty became the ad network's audience unit.

77
Retail
Strong Contender

Triangle Rewards

Canadian Tire’s declared ‘linchpin’: an in-house credit card, a retail-media arm and 9.8M active accounts at the center of the strategy.

76
Retail
Strong Contender

Scene+

A coalition that works where most fail: data spans grocery, banking, and entertainment under a single currency.

73
Travel
Strong Contender

Aeroplan

Aeroplan sells bank data, not seats: $1.8B in third-party billings and a shift to revenue-based earning that tightens margin.

72
Grocery
Strong Contender

Metro & Moi

High-quality grocery data held back by a media monetization that’s nowhere near its potential.

71
Foodservice
Strong Contender

MyMcDonald's Rewards

McDonald’s turned loyalty into an app-data machine: the reward is the bait, the digital profile is the product.

70
Foodservice
Strong Contender

Tim Rewards

Daily frequency that generates rare habit data, paid for by a reward that weighs heavily on margin.

69
Pharmacy
Strong Contender

CVS ExtraCare

ExtraCare owns one of America's best health datasets — and buries it under a coupon experience.

66
Fuel & convenience
Functional

Inner Circle

Fuel buys the sign-up; Couche-Tard hasn’t yet turned the forecourt visit into durable identity.

64
Retail
Functional

SAQ Inspire

Exceptional category data, capped by a public mandate that limits both monetization and the aggressiveness of the mechanic.

63
Grocery
Functional

Lidl Plus

Lidl Plus captures a lot and personalizes little: a mass identifier serving coupon mechanics, not a profile.

62
Grocery
Functional

Nectar

A vast legacy base whose value stays locked: coalition heritage and a modest activity rate hold activation back.

59
Finance
Functional

Desjardins

Desjardins holds the deepest financial relationship in Québec but treats loyalty as a card rebate, not member activation.

58
Other
Laggard

Air Miles

A legacy coalition whose data sleeps and whose margin leaks: dented trust, high redemption friction, weak relevance.

45